Customer Experience – Part I – How has transformed the Customer Care and Services
How the subject of Customer Experience Management has transformed the Customer Care and Services Today the subject of Customer Experience is widely used and has aroused interest from several different audiences: Areas of Companies that want to improve their relationship with the client, usually: Marketing, Customer Service, Sales, Alliances,...
Customer Experience — The Old Salesman
The boss of Elena was talking with an expert—his colleague and mentor in Amibor Tech company—and they were a bit pessimistic. “Look, selling technology to the more traditional sectors like this, will be tough, you know? They are the manufacturers of small tractors with the greatest tradition in this...